Whilst you personally may not be unduly concerned about the risks to your own health, many patients are very anxious, and some patients may have health conditions that put them at higher risk. To help me reduce the risks for everyone, and in order to be able to keep the clinic open, I ask ALL patients to observe the below protocols:

 

Before you attend:

 

• DO NOT attend the clinic if you or someone in your household develops a new persistent cough or fever, and follow government advice regarding self-isolation. You can notify me of appointment cancellations via phone, text or email. There is no charge for cancelled appointments

 

• DO NOT attend the clinic if someone in your household is classified as ‘vulnerable’. The current government guidelines on this can be found here:  https://www.gov.uk/government/publications/covid-19-guidance-on-social-distancing-and-for-vulnerable-people/guidance-on-social-distancing-for-everyone-in-the-uk-and-protecting-older-people-and-vulnerable-adults

 

Attending the clinic:

 

• Please arrive on time for your appointment, not early. This is to maintain social distancing and reduce contact with others in the toilets/corridors/waiting areas

 

• Arrival at the front door: please observe the signs and wash your hands on arrival. The men’s toilets are on the ground floor, the women’s are on the first floor. There is a map on the front door to guide you

 

• Antibacterial gel is available for you to use in the waiting area and in the clinic. Please use this freely: it’s there for your use. However it is not a substitute for washing your hands

 

• If you have attended the clinic and develop symptoms of Covid-19 within 14 days, please let me know as soon as possible, so that I can make any decisions necessary about whether the practice remains open and/or who may need to be contacted 

 

By taking the risks seriously and complying with the above protocols, I hope that we can all stay safe and well so that people who need treatment can continue to attend the clinic.